Notary Helper (“we,” “us,” or “our”) is committed to protecting the privacy and personal data of everyone who uses our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our website or engage with our notary public services.

By using Notary Helper’s website or services, you agree to the collection and use of information in accordance with this policy.

1. Who We Are

Notary Helper is a Nigeria-based platform that connects individuals and businesses with certified notaries for timely and secure notarial services.

Contact Information:
Address: 567 ACO Estate, FCT-Abuja, 900107
Email: info@notaryhelper.com
Jurisdiction: Republic of Nigeria

2. Information We Collect

We collect personal information directly from you, automatically through our website, and in some cases, from third parties (such as payment processors). The types of information we collect include:

a. Personal Information

• Full name
• Email address
• Phone number
• Identification documents (e.g., passport, national ID, driver’s license)
• Address or location (if required for in-person services)
• Digital signatures

b. Document Information

• Uploaded legal or notarial documents
• Transaction-related content (e.g., affidavits, declarations, contracts)

c. Payment and Billing Information

• Payment confirmation details (collected via third-party processors; we do not store card details)

d. Usage Data (Automatically Collected)

• IP address
• Browser type
• Device type
• Operating system
• Pages visited, time spent, and access times
• Referral source (e.g., from social media or search engines)

3. How We Use Your Information

We use your information to:

• Verify your identity and fulfill notarial requests
• Match you with a certified notary
• Process bookings and payments securely
• Communicate updates about your service
• Respond to support inquiries
• Maintain platform security and compliance
• Improve user experience and site performance
• Fulfill legal or regulatory obligations

4. How We Share Your Information

We do not sell your data. However, we may share your information in the following situations:

a. With Certified Notaries

To provide the requested service, we share your submitted information with verified notaries engaged to perform notarization.

b. With Service Providers

We may share data with trusted third-party providers for:

• Payment processing
• Cloud storage and hosting
• Customer support platforms
• Identity verification tools

c. For Legal and Compliance Reasons

We may disclose information if required to:

• Comply with Nigerian laws or court orders
• Prevent fraud, abuse, or illegal activity
• Enforce our Terms of Service

5. Data Storage and Security

We use industry-standard security measures to protect your data, including:

• SSL encryption for all transmitted data
• Role-based access controls
• Secure servers hosted with reputable providers

Your data is stored securely and only retained for as long as necessary to fulfill our services, comply with legal obligations, or resolve disputes.

6. Your Rights and Choices

Depending on applicable Nigerian data protection laws, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data (subject to legal retention requirements)
• Object to or restrict certain types of data processing
• Withdraw consent (if processing is based on your consent)

To exercise these rights, email us at info@notaryhelper.com.

7. Cookies and Tracking Technologies

Notary Helper may use cookies and similar tools to:

• Keep you logged in
• Analyze website traffic
• Improve functionality and performance

You can manage or disable cookies in your browser settings. However, disabling them may affect your experience on the site.

8. Third-Party Links

Our platform may include links to third-party websites (e.g., payment gateways). We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before engaging with them.

9. Children’s Privacy

Notary Helper’s services are intended for users 18 years and older. We do not knowingly collect personal data from minors. If we become aware that we’ve collected data from a child under 18, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll update the “Last Updated” date at the top. Significant changes will be communicated via email or site notification where appropriate.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Notary Helper
Address: 567 ACO Estate, FCT-Abuja, 900107
Email: info@notaryhelper.com